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Images in Gallery Blocks remain clickable when settings set to "Link to None" #28030

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pauloeaquino opened this issue Oct 1, 2019 · 10 comments
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Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Platform] Atomic [Platform] Simple [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Low Triaged [Type] Bug When a feature is broken and / or not performing as intended

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@pauloeaquino
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Steps to reproduce

  1. Add new post or page
  2. Add Gallery Block
  3. Add images to block
  4. In Gallery Settings under Link To, select None
  5. Preview or Publish

What I expected

Images in gallery should not be clickable and not provide a lightbox carousel

What happened instead

When an image is clicked on, a lightbox carousel for all images appear

Browser / OS version

Tested on Chrome 77 / OS X 10.14.6

Screenshot / Video

Video: https://cld.wthms.co/64MMX2

Context / Source

Issue first seen in 15520887-hc

@pauloeaquino pauloeaquino added the [Type] Bug When a feature is broken and / or not performing as intended label Oct 2, 2019
@andreabadgley
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User in 15799994-hc also reported this. I told them we would follow up via email when it is fixed (2557437-zen)

@andreabadgley
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I tested and it looks like the Collage gallery type works as expected, so I offered that option as a workaround.

@cecilearkay
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Another report here in #19717679-hc

@stale
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stale bot commented Dec 25, 2020

This issue has been marked as stale and will be closed in seven days. This happened because:

  • It has been inactive in the past 9 months.
  • It isn't a project or a milestone, and hasn’t been labeled `[Pri] Blocker`, `[Pri] High`, `[Status] Keep Open`, or `OSS Citizen`.

You can keep the issue open by adding a comment. If you do, please provide additional context and explain why you’d like it to remain open. You can also close the issue yourself — if you do, please add a brief explanation.

@nerdysandy
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I can still replicate it using the steps shared in the description above.

@ChrissiePollock
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ChrissiePollock commented Mar 24, 2021

I can still replicate this. Any updates on when a fix might occur? Customer is an artist, and people are getting lost in the pop-ups on the site.

@jartes
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jartes commented Dec 3, 2022

Another one on: 5759996-zd-woothemes

@jp-imagines shared the following workaround:

On Settings → Media, uncheck the option Enable carousel - Display images in full-size carousel slideshow.

@github-actions
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github-actions bot commented Dec 3, 2022

Support References

This comment is automatically generated. Please do not edit it.

  • 2557437-zen
  • 5759996-zen
  • 6063433-zen

@cuemarie
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cuemarie commented Dec 20, 2022

📌 SCRUBBING : RESULT - Replicated / Could Not Replicate / Uncertain

  • Tested on P2: Replicated
  • Tested on Simple: Replicated
  • Tested on AT: Replicated
  • Tested on Self-hosted: Could Not Replicate
  • Replicable on Core? No

📌 FINDINGS/SCREENSHOTS/VIDEO

  • Replicated everywhere except self-hosted site.

On a Simple site, one can use the Settings > Media workaround to disable Enable carousel - Display images in full-size carousel slideshow, shown here:

Markup 2022-12-20 at 16 46 23

On Plugin-Enabled sites, this can instead be deactivated under Jetpack > Settings > Writing > Media, shown here:

Markup 2022-12-20 at 16 49 23

📌 ACTIONS

  • Marked as Triaged for Quality Squad review
  • Transferred to Jetpack repo

📌 Message to Quality Squad

  • Based on the 'workaround' above, this issue seems to stem from Jetpack's settings for media on WordPress.com sites, not on the core Gallery block itself.

@matticbot matticbot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" label Dec 20, 2022
@cuemarie cuemarie transferred this issue from Automattic/wp-calypso Dec 20, 2022
@mgozdis
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mgozdis commented Mar 22, 2023

Another report here: 6063433-zd-woothemes
Provided Jetpack settings workaround.

@jeherve jeherve added [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ and removed Jetpack labels May 24, 2023
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Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Platform] Atomic [Platform] Simple [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Low Triaged [Type] Bug When a feature is broken and / or not performing as intended
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