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Newly created case template not visible in NEW case until logout/login #26

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jkeithrainey opened this issue Nov 22, 2016 · 1 comment
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@jkeithrainey
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A newly created case template is not available in the NEW case menu item until user has logged off/logged in again.

Request Type

Bug

Work Environment

Question Answer
OS version (server) Ubuntu 14.04.5 LTS
OS version (client) 10
TheHive version / git hash 2.9
Package Type From source
Browser type & version Chrome 54.0.2840.71m, IE 11

Problem Description

Newly created case template does not appear in New Case template selection until user has logged off and logged on again.

Steps to Reproduce

  1. Create new case template via the ADMIN->Case Templates menu option, fill all required fields and save template.
  2. Check the +NEW menu button. The new template should appear in the list, but does not.
  3. Log out user
  4. Log in user
  5. Check the +NEW menu button. The new template now appears in the list
@nadouani
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Hello, you don't need to logout to get the template listed, hitting refresh does the job.

Adding a template is an administrative action and is not broadcasted to all the user sessions like all the events that you can see in the timeline.

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