You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
When creating a case template you can add tasks but not set assignee. It would be of great help if there is an option to predefine assignee if you already know your workflow and who will be taking on the tasks.
Otherwise you will create a template to speed up the workflow, but still have to take extra steps to go and set an assignee.
In addition, the possibility to set/change assignee without opening the task, e.g a field that actively searches from the list of users as you type, would greatly increase UX.
Hopefully this subject is relevant to others too and the problem isn't just in my lack of knowledge.
Best regards!
The text was updated successfully, but these errors were encountered:
Hi
When creating a case template you can add tasks but not set assignee. It would be of great help if there is an option to predefine assignee if you already know your workflow and who will be taking on the tasks.
Otherwise you will create a template to speed up the workflow, but still have to take extra steps to go and set an assignee.
In addition, the possibility to set/change assignee without opening the task, e.g a field that actively searches from the list of users as you type, would greatly increase UX.
Hopefully this subject is relevant to others too and the problem isn't just in my lack of knowledge.
Best regards!
The text was updated successfully, but these errors were encountered: