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Error starting Rabbitmq with error PLAIN login refused: user 'opencti' - invalid credentials #10176

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gjaimeg opened this issue Mar 7, 2025 · 0 comments
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needs triage use to identify issue needing triage from Filigran Product team question Further information is requested

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@gjaimeg
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gjaimeg commented Mar 7, 2025

Prerequisites

  • [ x] I read the Deployment and Setup section of the OpenCTI documentation as well as the Troubleshooting page and didn't find anything relevant to my problem.
  • [x ] I went through old GitHub issues and couldn't find anything relevant
  • [ x] I googled the issue and didn't find anything relevant

Description

Hi
I'm deplyoing OpenCTI with portainer. Sometimes when restart the application we have the problem with Rabbitmq with this error

Error on AMQP connection <0.1203.0> (10.0.3.7:43236 -> 10.0.3.215:5672, state: starting):
[error] <0.1135.0> PLAIN login refused: user 'opencti' - invalid credentials

Usually after several restarts the container worked.

Today is not working. I've tested to stop the stack, remove volumes and start again. If I execute rabbitmqctl authenticate_user opencti xxxx the authentication is OK. I've created a new admin user, I changed env variables and I can see container variables are using the new user but the error is the same, with the original user opencti... Is not AMQP connection using the container user configured?

Environment

  1. OS ubuntu 22
@gjaimeg gjaimeg added needs triage use to identify issue needing triage from Filigran Product team question Further information is requested labels Mar 7, 2025
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