Systemd: cortex.service: Failed with result 'exit-code'.

[faustus25]

Attempting to run cortex.service from systemd fails, issue described below:

Request Type

Bug/misconfiguration

Work Environment

Question	Answer
OS version (server)	Ubuntu
Cortex version / git hash	cortex-2.1.2
Package Type	From source

Problem Description

service cortex status
â cortex.service - cortex
Loaded: loaded (/usr/lib/systemd/system/cortex.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Mon 2018-12-03 ; 26min ago
Docs: https://thehive-project.org
Main PID: 1146 (code=exited, status=255)

cortex[1146]: at java.io.FileInputStream.open(FileInputStream.java:195)
cortex[1146]: at java.io.FileInputStream.(FileInputStream.java:138)
cortex[1146]: at java.io.FileInputStream.(FileInputStream.java:93)
cortex[1146]: at sun.net.www.protocol.file.FileURLConnection.connect(FileURLConnection.java:90)
cortex[1146]: at sun.net.www.protocol.file.FileURLConnection.getInputStream(FileURLConnection.java:188)
cortex[1146]: at ch.qos.logback.core.joran.GenericConfigurator.doConfigure(GenericConfigurator.java:52)
cortex[1146]: ... 13 more
systemd[1]: cortex.service: Main process exited, code=exited, status=255/n/a
systemd[1]: cortex.service: Unit entered failed state.
systemd[1]: cortex.service: Failed with result 'exit-code'.

Steps to Reproduce

sudo addgroup cortex
sudo adduser --system cortex
sudo cp /opt/cortex/package/cortex.service /usr/lib/systemd/system
sudo chown -R cortex:cortex /opt/cortex
sudo chgrp cortex /etc/cortex/application.conf
sudo chmod 640 /etc/cortex/application.conf
sudo systemctl enable cortex
sudo service cortex start
````


### Possible Solutions
https://github.com/TheHive-Project/TheHive/issues/29

Applied parameter below (removing it doen't work either):


````
-Dpidfile.path=/opt/cortex/RUNNING_PID
````


### Complementary information
/usr/lib/systemd/system/cortex.service


````
[Unit]
Description=cortex
Documentation=https://thehive-project.org
Wants=network-online.target
After=network-online.target

[Service]
WorkingDirectory=/opt/cortex

User=cortex
Group=cortex

ExecStart=/opt/cortex/bin/cortex \
        -Dconfig.file=/etc/cortex/application.conf \
        -Dlogger.file=/etc/cortex/logback.xml \
        -Dpidfile.path=/opt/cortex/RUNNING_PID

StandardOutput=journal
StandardError=inherit

# Specifies the maximum file descriptor number that can be opened by this process
LimitNOFILE=65536

# Disable timeout logic and wait until process is stopped
TimeoutStopSec=0

# SIGTERM signal is used to stop the Java process
KillSignal=SIGTERM

# Java process is never killed
SendSIGKILL=no

# When a JVM receives a SIGTERM signal it exits with code 143
SuccessExitStatus=143

[Install]
WantedBy=multi-user.target
````

[To-om]

Can you provide the complete error message ? It seems that a file can't be read.
Can you confirm that the file /etc/cortex/logback.xml exists ?

[faustus25]

Figured out the issue, the install guide for Cortex needs to include the following if using systemd to run cortex.service as it is missing in the specified path as described in /usr/lib/systemd/system/cortex.service

cp -r /opt/cortex/conf/logback.xml /etc/cortex