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[Bug] Inconsistent Results/Page Refresh #2017

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mrobertsonris opened this issue May 4, 2021 · 2 comments
Closed

[Bug] Inconsistent Results/Page Refresh #2017

mrobertsonris opened this issue May 4, 2021 · 2 comments
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bug need:feedback TheHive4 TheHive4 related issues
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@mrobertsonris
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mrobertsonris commented May 4, 2021

Request Type

Inconsistent results/page refresh when adding Case Notes or Observables.

Work Environment

Question Answer
OS version (server) Debian
OS version (client) ubuntu 16.04
TheHive version / git hash 4.1.4-1
Package Type 4.1.4-1 deb
Browser type & version Chrome/Safari

Problem Description

When adding a New task log to case notes, or adding observables in a case there seems to be a considerable delay in the page refreshing and the added values showing up. This can be done immediately by refreshing the page, but on the prior version these would show almost immediately after being added.

It's a bit inconsistent in that it doesn't happen every time but when it does it can take upwards of 30 seconds to a minute before the value shows, sometimes it won't update at all.

Steps to Reproduce

  1. Add Case Note/Observable
  2. Verify if the Case Note/Observable is shown on the page
  3. If Case Note/Observable is not showing, refresh the page
@mrobertsonris mrobertsonris added TheHive4 TheHive4 related issues bug labels May 4, 2021
@nadouani nadouani self-assigned this Jun 2, 2021
@nadouani nadouani added this to the 4.1.6 milestone Jun 7, 2021
@nadouani
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Hello @mrobertsonris can you help us gather more details here:

  • What's the result of your /api/status API call?
  • Can you check the API call that takes 30+ seconds time to load?
  • Do you see the object creation event popping up on the live feed?

Thanks

@nadouani nadouani changed the title [Bug] - Inconsistent Results/Page Refresh [Bug] Inconsistent Results/Page Refresh Jun 11, 2021
@nadouani nadouani modified the milestones: 4.1.6, 4.2.0 Jun 14, 2021
@nadouani nadouani assigned To-om and unassigned nadouani Aug 30, 2021
@To-om
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To-om commented Sep 3, 2021

This duplicates #1975 #1977 #2085

@To-om To-om closed this as completed Sep 3, 2021
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