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Eligibility For Service Providers (feature) #270

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alenbhclynpblc opened this issue Jul 26, 2017 · 2 comments
Open

Eligibility For Service Providers (feature) #270

alenbhclynpblc opened this issue Jul 26, 2017 · 2 comments
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@alenbhclynpblc
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TheHive application designed for internal usage (which is fine) but application don't have any ticketing system so no any service provider (eg. SOC) can centralize this application without any development.

If TheHive can have a 'customer' role (or something like that) all of the service providers can centralize this application. This feature can be added with little touches which are listed below.

  • Create a 'customer' role
  • This role can create a case (no task)
  • Can see created cases (only own cases)
  • Send e-mail to the owner about updates (maybe?)

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Feature Request

@saadkadhi
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This is to some extent related to #103

@veeral-patel
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Hi @alenbhclynpblc, what do you mean by centralizing TheHive?

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