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Refresh custom fields on open cases by background changes #440

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crackytsi opened this issue Jan 23, 2018 · 0 comments
Closed

Refresh custom fields on open cases by background changes #440

crackytsi opened this issue Jan 23, 2018 · 0 comments
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@crackytsi
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Request Type

Feature Request

Work Environment

Question Answer
OS version (server) Debian
OS version (client) Seven using Chrome Browser
TheHive version / git hash 3.0.3
Package Type DEB

Problem Description

As there is no easy way to trigger from within a case some external action, I use custom-fields and react via Webhook on their action.
So I have a field "action", the uses clicks on an action and in background I proceed the action and change the custom-field status back to the initial value.
Unfortunately this "change-back" does not contain a refresh of the custom field in the screen, so the user needs to reload the case.
Meanwhile the Live-feed shows the correct change. Unfortunately even if I click on the case withinin the live-feed the open case is not updated.

Possible Solutions

As soon as a custom-case field is changed and the case is open on the screen, reload the value.
This is also important in a multi-user scenario: Person A has the case open on the screen, Person B changes something, so person A is still assuming the value hasn't changed.

@nadouani nadouani self-assigned this Jan 31, 2018
@nadouani nadouani added the bug label Jan 31, 2018
@nadouani nadouani added this to the 3.0.4 milestone Jan 31, 2018
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