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The feature request #540 introduced a regression where one can work on a task without starting it, keeping the task on Waiting status. But closing a case, cancels all the Waiting tasks, and this makes the list of tasks empty, since cancelled case are not displayed on the tasks list
Solution
When adding a task log on a Waiting task, assign the task to the log author and make it InProgress
The text was updated successfully, but these errors were encountered:
Request Type
Bug
Problem Description
The feature request #540 introduced a regression where one can work on a task without starting it, keeping the task on
Waiting
status. But closing a case, cancels all theWaiting
tasks, and this makes the list of tasks empty, since cancelled case are not displayed on the tasks listSolution
When adding a task log on a
Waiting
task, assign the task to the log author and make itInProgress
The text was updated successfully, but these errors were encountered: