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When setting the owner of a case through the API the owner is case-sensitive and does not convert to lowercase. I only notice this problem because i set the case owner to SecurityBot and everything looks fine... but when you do a filter of Security Bot (securitybot) there are no results. Only when doing filters is this noticeable.
The text was updated successfully, but these errors were encountered:
What's the username in the DB? SecurityBot or securitybot? I guess it's lowercase right? That means that the API is in fact not lower casing the username.
What's the username in the DB? SecurityBot or securitybot? I guess it's lowercase right? That means that the API is in fact not lower casing the username.
Correct @crackytsi is correct, the API is not lowercasing the name when the post is called.
Request Type
Bug
Work Environment
Problem Description
When setting the owner of a case through the API the owner is case-sensitive and does not convert to lowercase. I only notice this problem because i set the case owner to SecurityBot and everything looks fine... but when you do a filter of Security Bot (securitybot) there are no results. Only when doing filters is this noticeable.
The text was updated successfully, but these errors were encountered: